Store Policies

SNOPLANKS’ STORE POLICIES:

Our main goal is to provide the best product possible in a fast and efficient manner. Please review our store policies (prior to placing and order) to help better understand the way we do business. When placing an order with SnoPlanks, you agree to the terms and conditions provided here.

HOURS OF OPERATION

Mon-Fri: 10:00-5:00pm (PST)

We are available to answer your questions at these dates and times at the following contact methods:

Email: info@snoplanks.com

 

SHIPPING OPTIONS

For more information about our shipping & handling guidelines, click here.

PAYMENT METHODS

SnoPlanks is here to make your checkout process as easy as possible. For reasons, at this time, we are only accepting MasterCard, Visa, American Express, Discover and Paypal. We DO NOT accept checks, cash or money orders. No exceptions will be made. Our site is 100% SSL secure for your convenience. We do require you to provide your correct billing address (that matches the card you are using) and security code to successfully process an online order with us. Our checkout allows for different billing and shipping; however, please be advised that your payment will not be processed if the billing does not match the card’s address.

INTERNATIONAL SHIPPING

Currently, we are only offering shipping within the United States. Rates for Alaska and Hawaii will vary. See full shipping details here.

PRODUCT AVAILABILITY

Here at SnoPlanks, we are extremely passionate about our product, we do our absolute best to maintain healthy levels of inventory. However, we hand craft each unit so as we like to say, quality products take time. If an item is out of stock, we offer an email service to inform you when that item will return.

WARNING

Use of this product and participation in the sport involves inherent risks of injury or death. To reduce risks:

  • Snowboard or Ski in control and do not exceed speeds that exceed the rider’s ability. BEGINNERS SHOULD USE EXTRA CAUTION
  • This product was designed for use on snow only
  • Check equipment before every use for any defects or loosely mounted hardware. Do not use product if cracked, split or gashed. SnoPlanks cannot be liable for any injury, loss or damage, direct or indirect, arising out of the use or inability to use this product.